All Blinds City products are backed with a 5 Year Warranty. We guarantee to repair, replace or offer a refund if the product fails to operate or has defects in materials or workmanship.
Blinds City is committed to the excellence of our products and providing first class customer service coupled with unbeatable value. If your product arrives or presents with damage or a fault, please email us at firstname.lastname@example.org and provide:
- A detailed description of the damage or fault; and
- Photos (or video, where appropriate) showing the damage or fault.