Delivery Information

Your convenience is important to us. That’s why we deliver the perfect window treatments to your doorstep anywhere in Australia

WHEN WILL YOU RECEIVE YOUR ORDER

Our standard delivery time is 1-7 business days ( depending on your location ) after dispatching.

Samples & Ready Made Blinds: Dispatched within 24 hours.

DELIVERY CHARGES

Samples & Custom Made Blinds: FREE DELIVERY

Plantation Shutters: $35 per panel

Surcharge on quantity: $65 surcharge applies to DIY & installed products for orders 1-3 items in cart 

PRODUCTS

Product Delivery Method: We use a number of different courier companies, dependent on your location. Once your order has been dispatched, you will receive an email notification with the courier company and tracking number of your order. 

Delivery Address: We’re unable to deliver to PO boxes. Please ensure that your shipping address is valid to avoid any delay. Your order will be delivered to your submitted billing address unless the “Ship to a different address” box was checked and filled during check out.

Split Dispatch: Your products might come in different packages arriving in a numerous times. If split dispatch is applied to your order, this will be noted in your shipping notification email. 

Signature Required on Delivery: We want to make sure that the products reach you safely and to your satisfaction, so signature of recipient will need to be submitted on delivery. If there is no one at the delivery address a calling card will be left for you to contact the courier company and make alternate arrangements.

Damage on Delivery: Our blinds are packaged in heavy duty cardboard and tubes to ensure they arrive in their very best condition. However, it’s very important to check all box’s when they are delivered to ensure there is no damage during transportation. Shall your order was damaged, please contact our customer service immediately.